Privacy Policy
Last updated: May 7, 2026
1. Introduction
Logiverse (Pvt) Ltd ("Logiverse", "we", "us", or "our"), located at Colombo, Sri Lanka, operates the Logiverse ERP platform and the website logiverseerp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for an account or request a demo
- Fill out a contact form or subscribe to our newsletter
- Use our platform for freight forwarding operations
- Communicate with us via email, phone, or chat
This may include your name, email address, phone number, company name, job title, and billing information.
Automatically Collected Information
When you access our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar tracking technologies to collect this information.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our ERP platform and services
- To process your transactions and manage your account
- To respond to your inquiries, demo requests, and support needs
- To send administrative information, updates, and security alerts
- To improve our website, products, and user experience
- To comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing, email delivery)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you have given explicit permission
5. Data Security
We implement industry-standard security measures to protect your personal information. This includes AES-256 encryption for data at rest, TLS encryption for data in transit, and adherence to SOC2 Type II security standards. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: